FAQs for Staff
What is the HEAR?
The HEAR is an electronic report that provides undergraduates with an official record of their academic achievements, extra-curricular activities and awards or prizes. The HEAR is designed to ensure that all of the students’ experiences and accomplishments are recorded—meaning they have more to show to potential employers.
What type of information is recorded on the HEAR?
The HEAR includes a student's personal details, their degree qualification, details of course units completed, their results, any extra-curricular activities undertaken and any prize or award received.
How can students use their HEAR?
The HEAR helps to reflect on their achievements while they were studying and consider how these will be useful to a potential employer, as well as providing future employers with an official record of students’ accomplishments at University.
How can employers use the HEAR?
The HEAR can be used to verify students’ qualification, grades and achievements, to develop a better understanding of the knowledge and skills gained by students as part of their degree course and to gain insight into the types of extra-curricular activities in which students engaged and the prizes/awards they received.
Why are some activities in the HEAR and others are not?
HEAR activities have a set of define criteria that they must meet. For example, activities must supporting the universities wider strategy and participation must be either verifiable (by the University), defined by regulation or be as part of an elected role.
How does the HEAR link to the Stellify Award?
All the activities included in the Stellify Award are approved and verified activities, which if undertaken will appear on a student's HEAR record. If students complete all the activities, required by the Stellify Award, they receive this prestigious award upon graduation.
Do all students receive a HEAR?
At present, the HEAR is not available to MBChB, BDS, Nursing and Social Work students. Students on these degree courses should consult with their Schools for a transcript and HEAR information. PGT students also do not receive a HEAR.
Where can students view their HEAR?
Students can only access their HEAR once they have graduated. Instructions on how students can share their HEAR are available from the University’s Digitary Core system.
http://www.graduation.manchester.ac.uk/afteryougraduate/
One of the main benefits of the Digitary Core system is that students do not have to send potential employers paper copies of their HEAR. They can share their HEAR with employers by giving them access to the online version of the record. The online HEAR is a secure, digitally-signed and official copy of students’ record.
How is the HEAR different from a transcript?
Students’ official University transcript is also included in their HEAR. The HEAR provides graduated students and potential employers with additional information about the students’ time at University.
How are students' achievements added to their HEAR?
Only activities and awards/prizes that are verified by the University are included in the HEAR. Students’ achievements are added by the member of staff responsible for each activity.
What if there is information missing from a students' HEAR?
The HEAR is only updated once per year, usually by mid-July. If after this date there is information missing from a student’s HEAR, they should contact the member of staff associated with the activity.
What does a HEAR looks like?
Please use the following link to see an example of a HEAR:
http://documents.manchester.ac.uk/display.aspx?DocID=33975
Can anyone amend a student's record?
No, a student’s HEAR is secure. No one can amend or delete the details on the HEAR. If students have any queries about the academic transcript portion of their HEAR, they should contact the Student Services Centre at edocs@manchester.ac.uk
If they have questions about any extra-curricular activities, they should contact the member of staff responsible for the activity.
If a student has any queries about prizes/awards, they should contact their School.
